TERMS AND CONDITIONS
HOTEL RESERVATIONS TERMS AND CONDITIONS
By proceeding with the reservation you accept and agree with First Bungalow Beach Resort Co., Ltd. (the Hotel) that the reservation (details of which are set out above), if accepted by us, shall be on the terms and conditions as follows:
RATES AND DEPOSIT
• The rates quoted are based on your period of stay. Rates are subject to change as a result of changes in your arrival and/or departure dates.
• Rates quoted are in Thai Baht.
• Rate is for 1 or 2 adults only.
• Rates do not include any applicable prevailing government taxes at time of occupancy. The Rates are subject to Service Charge and prevailing Goods and Services Tax.
• The maximum number of guests per room is either 2 adults + 2 children (below 12 years old), or 3 adults. A S฿800++ fee will be charged for each additional adult staying in Deluxe Room or Pool Side Bungalow. And a fee of ฿1000++ will be charged for each additional adult guest in the Beach Bungalow. For your convenience, Beach Bungalow are equipped with an extra rollaway or pull-out sofa bed when a third adult is occupying the room. However, children, twelve (12) years and under, will charge ฿300 for breakfast (compulsory) when sharing a room with an adult as an additional guest.
• Standard room are not included for children between 3-12 years old.
• In the event you complete a booking based on a rate that has been incorrectly posted, the Hotel reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.
ELIGIBLE AGE FOR CHECK-IN
• You must be at least 18 years of age to check-in and register for a room.
CHECK-IN AND CHECK-OUT TIME
• Check-in time is from 2:00pm and check-out time is by 12:00am.
• A valid government-issued identification or passport is required at check-in.
EARLY ARRIVAL AND LATE DEPARTURE
• Should you arrive at the hotel prior to the normal check-in time, you are advised to approach the Hotel’s Guest Services Desk for assistance in storing your luggage until check-in is available. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival.
• Late check-outs are available on request subject to room availability and occupancy level.
• Please check with the Hotel’s Front Desk at least 24 hours prior to your departure on availability of late check-out. A half-day room charge may be incurred for late check-out between 12pm to 6pm and a full day room charge may be incurred for late check-out after 6pm.
CREDIT CARD CONFIRMATION
• A valid credit card is required for all reservations to secure your reservation.
• Upon reservation, credit card will be charged for the amount indicated on the booking confirmation page and email.
• The Hotel accepts Visa, Mastercard credit cards. Debit Cards are not accepted.
• Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing will be at the prevailing exchange rate upon completion of your stay.
• All reservations made require full pre-payment and are non-cancellable, non-amendable and non-refundable. The entire period of your stay, inclusive of nights before and after the dates listed above, will be charged to your credit card/bank transfer upon reservation. Or depend on deal and promotion.
• In the event of no-show, total fee of room charge (inclusive of any applicable prevailing government tax) will be charged to your credit card provided at the time of reservation.
• For reservations for groups of 10 rooms and above, please email the Hotel at firstname.lastname@example.org.
CHILD BREAKFAST CHARGE
• All rooms and suite rates do not include child breakfast charge. Child breakfast charge is applicable for any child between 3-12 years old. Breakfast for children 2 years and under is free. Child breakfast is chargeable to guest account at walk-in price upon consumption. * ฿300 Per one child.
• In proceeding with the reservation, you further agree to allow First Bungalow Beach Resort co., Ltd. and its agents to collect, use and disclose to any of its related corporations , its agents and its third party service providers (including those outside of Thailand) your personal data for the purposes of (i) administering, managing and maintaining your customer relationship with us; (ii) its affiliates complying with any applicable law, governmental or regulatory requirements, or request or direction of any governmental authority of any relevant jurisdiction; and (iii) other business related purposes of its affiliates.
• You may unsubscribe to any such email at any time upon receipt of the said email.
• No gatherings and parties of any nature are allowed. The hotel reserves the right to evict any additional occupants in the room.
• This reservation is not transferable. No name change is allowed.
• By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel’s standard terms and conditions of stay.
• The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.
• The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
• You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
• The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.
First Bungalow Beach Resort co., Ltd.
Address: 4/6 Moo.3 Chaweng Beach, Bophut, Koh Samui , Suratthani 84320 Thailand
Tel: +66 (077) 230 414, +66 (077) 422 327 Fax: +66 (077) 422 243
E-mail: email@example.com, firstname.lastname@example.org